Culture is a shared mechanism for problem solving

Edger Shine, on the culture of a business:

Culture is a shared mechanism for problem solving.

Einstellung effect

• The first group of people that encounter a problem don't know how to solve it.
• They figure out a way of doing it, and when they get to a solution that's good enough (not perfect, just good enough), that's what they settle on.
• The next time they encounter the problem, they use the same solution.
• That keeps happening until later people don't even think about how to do it. It's just how things are done.