Culture is a shared mechanism for problem solving

Edger Shine, on the culture of a business:

Culture is a shared mechanism for problem solving.


  • The first group of people that encounter a problem don't know how to solve it.
  • They figure out a way of doing it, and when they get to a solution that's good enough (not perfect, just good enough), that's what they settle on.
  • The next time they encounter the problem, they use the same solution.
  • That keeps happening until later people don't even think about how to do it. It's just how things are done.

Einstellung effect


Also: strategy